Return & Refund Policy

At AURÉA Italy, customer satisfaction is our priority.

Returns:
Customers may request a return within 14 days of receiving their order.

Eligibility:
To be eligible for a return, items must be unused, in their original condition, and returned with all original packaging.

Non-Returnable Items:
Items that have been used, damaged after delivery, or returned without original packaging may not be eligible for a refund.

Refunds:
Once the returned item is received and inspected, the refund will be processed to the original payment method.

Shipping Costs:
Original shipping fees are non-refundable unless the item received was defective or incorrect.

Contact:
For return requests or refund inquiries, please contact our customer support team.