Refund policy

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in its original condition and packaging, with proof of purchase.

To start a return, please contact:

refund@auriaitaly.com

If your return is approved, we will provide instructions on how to return your item.

Damaged, defective, or incorrect items should be reported immediately after delivery.

Sale items and gift cards are non-refundable.

Approved refunds will be processed back to the original payment method within 10 business days after inspection and approval.

For all return and refund inquiries, please contact:

refund@auriaitaly.com